Terms of service

Terms of Service

Thanks for checking out  the official prettypretty store! We're so excited to have you here and to share our vibe & products with you. By shopping with us, you agree to these terms, so please take a moment to read them.

1. General Information

By using our store, you’re agreeing to comply with and be bound by these Terms of Service, which govern your access to and use of the website. If you don't agree with any part of the terms, please don't use the store.

2. Products & Availability

We do our best to keep our inventory updated, but occasionally, items may sell out or be temporarily unavailable. If this happens, we’ll notify you and do our best to make things right!

3. Orders & Payment

When you place an order, you agree to pay for the items you selected, including any applicable taxes and shipping fees. We accept various payment methods through our secure checkout process.

4. Shipping & Delivery

We offer worldwide shipping! Orders will be processed and shipped as soon as possible. Shipping times depend on your location, but we'll send you tracking information once your order is on its way.

Please double-check your shipping address before completing your order — we can’t be responsible for lost or undelivered items due to incorrect addresses.

5. Returns & Exchanges

We want you to be happy with your purchase! If you receive a damaged or defective item, please contact us within 14 days of receiving your order, and we’ll make it right. Unfortunately, we cannot accept returns or exchanges for items that aren’t damaged or defective.

6. Privacy

Your privacy is important to us. We will never share your personal information with anyone without your consent. For details on how we collect and use your data, please refer to our Privacy Policy.

7. Intellectual Property

All content on our site, including logos, designs, and product images, is owned by us or our partners. Please respect our creative work and don't use it without permission.

8. Modifications

We reserve the right to update or change these Terms of Service at any time. If we make changes, we’ll update the date at the bottom of this page. Please check back regularly.

9. Contact Us

If you have any questions or concerns about your order or these Terms of Service, feel free to reach out to us at [insert contact email]. We’re here to help!